Pivot helps protect your business from negative reviews by first having a customer fill out a customized survey for your business. Your customers can rate their experience with your business and give their honest feedback. If they rate you with a high score the system will then ask them to review your business on your review channels you have selected. If they give unfavorable feedback you will have the chance as a business to respond and correct the situation if needed. Check out this handy flowchart on the process:
Yes it does. In a nutshell our software allows your website to rank better organically through our schema markup testimonial widget. This plugs into your site and allows a real time feed of your testimonials. You also have the option to control which testimonials are sent to your site if you would rather monitor this.
Here is a snapshot of how this works. You can see the feedback is automatically flowing into the website as well as the reviews.
We do support API solutions and have a development team that can implement into your system. We also offer 10 ways that you can implement immediately and work for 99% of business owners.
There are currently 10 ways we can help you gather reviews and testimonials. Our software can be integrated with virtually most systems and our developers can provide custom options to integrate into your CRM or POS system. For most business’s the methods that we offer right out of the box are all they will ever need. If you require a custom solution please reach out to us at firstname.lastname@example.org so that we can touch base with you and understand what you need.
Pivot Five Stars is a customer review cloud based software solution. Our software helps others gather customer reviews and testimonials that are beneficial to sustaining a business in the modern age.
We work with a variety of business’s and you have numerous integration options depending on your business model. We have at least 10 ways to integrate and gather reviews for your business ranging from simple tablet solutions to more advanced API integrations and working with Zapier. Contact us today to find out what method is the best for your business.
Here is a great article about the integrations we can do. View Article Here.
Pivot Five Stars is a customer review cloud based software solution. Our software helps others gather customer reviews and testimonials that are beneficial to sustaining a business in the modern age. Some of the other features that our software provides is an NPS survey system that allows you to create professional surveys that give you key metrics on your overall business. Watch our 2 minute video for a full presentation on how it works or check out our features
We charge on a month to month basis for the use of our software. The only other charges to your account are the one time setup fees for us to on board program your business into our system. Our customers also have the option for additional upgrades to their account. For a list of our additional services offered please contact us directly.
Our Pro Plan includes support for getting our customers started on their dashboard and monthly support as well as importing your email lists for you on a monthly basis.
You will have a dedicated account success manager that can answer any questions. You will also have priority email support and your account will be managed for you monthly.
Our software is based on a one time account setup fee and then a recurring monthly fee. Our services are month to month and you can cancel the monthly subscription service at any time.
However, we recommend using our software for the long term improvement of your business testimonials and reviews. You can setup your account and find out about pricing here.