Archive

Now that we’re heading into fall, let’s take a look at some of the capabilities we’ve been adding to PivotFiveStars to help you build even better relationships with your customers. Thank you for all of your great suggestions and ideas. We really appreciate all the feedback and suggestions to making our software even better for […]

For many entrepreneurs, managing their online reputation is becoming tougher and tougher with each passing year. As we can see, compared to previous few decades, the internet is more accessible today. It has transformed into the best platform for people to express their views about anything they wish. However, these views are sometimes uncontrollable and […]

With over one billion searches on Google every day, there is lot of online hustle and bustle to look for things that people relate to, for elevating their business margins. 94% of people for a perception about you based on what they see on first page of Google results and this is not a casual […]

The majority of businesses using our platform utilize the proactive process of emailing their customers for feedback and online reviews.  Did you know that PivotFiveStars offers 3 different formats for your first feedback request email (or even just a review request email)? We do, and each one has it’s own specific purpose – to get you customer […]

Pivot is currently developing our system to support other languages on our customer landing pages. Please reach out to us for an ETA.

If you are seeing the above notification then your Internet Explorer Browser and Windows Operating System is outdated. Both are no longer supported by Windows due to security risks. Your customer information is not secure when using an outdated browser. Please download Google’s Chrome Browser or Firefox – both of which are secure and will […]

This post will show you how to export all customers and review data for a selected Business in Pivot. Good to know: Pivot Five Stars does not hold your reviews or customer contacts hostage. You can export a complete list with all feedback and review details at any time. 1) Log into your Pivot Five Stars.com […]

This post will show you how to edit a single customer of a selected Business in Pivot. 1) Log into your Pivot Five Stars.com account via my.pivotfivestars.com url. 2) Click on the Business you would like to update the customer from.   3) Click on the Customers name. 4) You can edit the customers name and email. However, […]

This post will show you how to delete a single customer of a selected Business in Pivot Five Stars 1) Log into your Pivot Five Stars.com account via my.pivotfivestars.com url. 2) Click on the Business you would like to delete the customer from.   3) Click on the customer name or click the checkbox next to the customer to […]

The following post shows how to import customers from a list within the Pivot Five Stars Platform. Good to Know 1) Pivot Five Stars will check for duplicate Email Addresses in your list – only the first occurrence of the email address will be imported. Good to Know 2) Pivot Five Stars will not import and ignore Email Addresses […]