Archive

Now that we’re heading into fall, let’s take a look at some of the capabilities we’ve been adding to PivotFiveStars to help you build even better relationships with your customers. Thank you for all of your great suggestions and ideas. We really appreciate all the feedback and suggestions to making our software even better for […]

For many entrepreneurs, managing their online reputation is becoming tougher and tougher with each passing year. As we can see, compared to previous few decades, the internet is more accessible today. It has transformed into the best platform for people to express their views about anything they wish. However, these views are sometimes uncontrollable and […]

With over one billion searches on Google every day, there is lot of online hustle and bustle to look for things that people relate to, for elevating their business margins. 94% of people for a perception about you based on what they see on first page of Google results and this is not a casual […]

The majority of businesses using our platform utilize the proactive process of emailing their customers for feedback and online reviews.  Did you know that PivotFiveStars offers 3 different formats for your first feedback request email (or even just a review request email)? We do, and each one has it’s own specific purpose – to get you customer […]

The mission of PivotFiveStars.com is to help clients create a world where running a business empowers a better life FOR IMMEDIATE RELEASE   (Liberty Lake, Washington) According to statistics, businesses that have mainly one or two-star reviews will fail to convert approximately 90 percent of potential customers. While this stat alone is disheartening, what is […]

You have a business, or you run a blog. Great! But wait a sec! Something got wrong. You came across a platform where your presence was attacked and it had false and baseless accusations. Or, your business met some really mean and negative reviews on the net which resulted in a tarnished bad image. You […]

Image matters and so does the reputation in the professional world. When we discern the fact that your online image can never equate the way it is offline, we begin to appreciate the existence of Online Reputation management (ORM) in our professional lives as well as in our personal lives because hey! We do not […]

Being online is the new set of acquired human trait in this century. Trying to gain information about anything or everything has become our habit and conforming social behavior. We are slowly reaching the pinnacle of being virtually dependent on the internet for almost anything. Reason- we have found a fast and a simplistic way […]

Undoubtedly, there are some similarities between Search Engine Optimization and Online Reputation management. After all, both are subsets of online marketing. However, their concerns are different and you can’t use them as a replacement of each other. SEO is generally concerned about promoting a specific web page to the top of the search results. ORM, […]

You have a damn good website; you are followed by hundreds on social sites, and are quite active on a regular basis on some social media websites. Great! But your traffic doesn’t grow much and it takes a long time to gain another set of followers and you see incompetent content making it to the […]